Kudos to Pilot USA customer service

[C5Engineer 1170]

I sent my 8 year old intercom back to Pilot USA after some email traffic last week because the intercom had quit working a while back. They called today to let me know they found the issue, fixed it, and it was on its way back. Best part NO CHARGE! Pretty awesome considering I bought it in 08. They make lots of 9 volt 2 place intercoms for particular radios for less than $200. They are simple to operate and no wiring. They last about 30 hrs on a 9 volt and can be left off and still get side tone if you are not using the intercom. www.pilot-usa.com